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Terms and Conditions
Gigfy Online Terms and Conditions.
Welcome to Gigfy Online (“Gigfy,” “we,” “us,” or “our”), accessible at https://gigfy.online. These Terms and Conditions (“Terms”) govern your access to and use of the Gigfy Online website, platform, and related services (collectively, the “Platform” or “Services”).
By creating an account, browsing, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
1. Definitions
- “Freelancer” means a user who offers services, sends proposals, or performs work through the Platform.
- “Employer” / “Client” means a user who posts Projects or Jobs and seeks to hire Freelancers.
- “Project” means any task, gig, service, or job posted, listed, or contracted through the Platform.
- “Proposal” means an offer submitted by a Freelancer in response to a Project or Job listing.
- “Contract” means the agreement formed between a Freelancer and an Employer for the completion of a Project, facilitated through the Platform.
- “Escrow” means the system by which funds for a Contract are held by Gigfy (or its designated payment partner) until release conditions are met.
- “Fees” means commissions, service charges, or other amounts payable to Gigfy as described in Section 8.
- “Content” means any text, images, files, messages, portfolio items, reviews, or other material submitted to the Platform.
2. Eligibility
To use Gigfy, you must:
- Be at least 18 years old, or the age of legal majority in your jurisdiction;
- Have the legal capacity to enter into binding contracts;
- Not be barred from using the Platform under any applicable law, including export control, sanctions, or anti-money-laundering laws;
- Provide accurate, current, and complete information during registration.
Gigfy reserves the right to refuse service, suspend, or terminate accounts at its discretion where eligibility requirements are not met.
3. Account Registration and Security
3.1. You must create an account to access most features of the Platform. You may register as a Freelancer, an Employer, or both.
3.2. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
3.3. You must notify us immediately at admin@gigfy.online if you suspect unauthorized use of your account.
3.4. You may not create multiple accounts to circumvent suspensions, fee obligations, feedback systems, or platform restrictions.
3.5. Gigfy may require identity verification, proof of address, or payment verification before allowing withdrawals or high-value transactions, in order to comply with fraud prevention and anti-money-laundering obligations.
4. Nature of the Platform
4.1. Gigfy is a marketplace that connects Freelancers and Employers. Gigfy is not a party to any Contract formed between a Freelancer and an Employer, and does not act as an employer, agent, or partner of either party.
4.2. Freelancers using the Platform are independent contractors, not employees, agents, or partners of Gigfy or of any Employer, unless separately agreed in writing between the Freelancer and Employer.
4.3. Gigfy does not guarantee the availability of work, the quality of Freelancer output, the solvency of Employers, or the outcome of any Project. Users engage with one another at their own risk, subject to the protections described in this document (including the Escrow system).
5. Posting Projects and Jobs
5.1. Employers may post Projects, Jobs, and job listings, provided the listing is lawful, accurate, and does not violate Section 11 (Prohibited Activities).
5.2. Employers are solely responsible for the accuracy of Project descriptions, budgets, deadlines, and requirements.
5.3. Gigfy reserves the right to remove, edit, or reject any listing that violates these Terms, applicable law, or our content guidelines.
6. Proposals and Contract Formation
6.1. Freelancers may submit Proposals to listed Projects or apply to listed Jobs.
6.2. A Contract is formed only when an Employer formally accepts a Proposal (or hires a Freelancer) through the Platform’s designated hiring process, and, where applicable, funds are deposited into Escrow.
6.3. Communications, quotes, or informal agreements outside of the Platform’s hiring workflow do not constitute a binding Contract for purposes of Gigfy’s protections (including Escrow and dispute resolution).
6.4. Both parties agree to keep material communications regarding scope, deliverables, and deadlines on the Platform, so that Gigfy can assist in dispute resolution if needed.
7. Escrow System
7.1. For most fixed-price and milestone-based Contracts, the Employer deposits agreed funds into Escrow before work begins or before a milestone commences.
7.2. Funds held in Escrow are released to the Freelancer upon: (a) Employer approval of the completed work or milestone; or (b) Automatic release after a specified review period has elapsed without dispute, as displayed at the time of the Contract; or (c) Resolution of a dispute in accordance with Section 9.
7.3. For hourly Contracts, Gigfy may use time-tracking or milestone-based verification tools, and payments may be processed on a recurring (e.g., weekly) basis subject to Employer authorization.
7.4. Gigfy or its designated third-party payment processor holds Escrow funds. Gigfy does not use Escrow funds for its own operating purposes and does not pay interest on funds held in Escrow, except where required by law.
7.5. Withdrawal of funds released to a Freelancer is subject to identity verification, minimum withdrawal thresholds, and processing times determined by our payment partners.
8. Fees and Commission
8.1. Gigfy charges a service commission on completed Contracts, deducted from the Freelancer’s earnings, the Employer’s payment, or both, as disclosed on our Pricing/Fees page at the time of the transaction.
8.2. Commission rates may vary based on account tier, cumulative billings with a specific client, or promotional programs, and are subject to change with notice as described in Section 16.
8.3. Employers may be charged payment processing fees in addition to any service fees, depending on the payment method used.
8.4. All Fees are non-refundable except where required by law or expressly stated in these Terms.
8.5. Users are responsible for determining and paying any taxes applicable to their income or transactions on the Platform. Gigfy does not act as a tax withholding agent unless required to do so by applicable law.
9. Disputes Between Users
9.1. If a disagreement arises regarding the quality, timeliness, or scope of work, the parties should first attempt to resolve the issue directly through Platform messaging.
9.2. If unresolved, either party may file a formal dispute through the Platform’s dispute resolution process. Gigfy may review submitted evidence (messages, deliverables, milestone terms) and make a binding determination regarding the release, partial release, or return of Escrow funds.
9.3. Gigfy’s dispute decisions relate solely to the release of Escrow funds and do not constitute a legal judgment, arbitration award, or waiver of either party’s legal rights.
9.4. Gigfy may, at its discretion, offer mediation services but is not obligated to resolve every dispute and may direct parties to pursue independent legal remedies for claims exceeding the scope of Escrow-related determinations.
10. Reviews and Feedback
10.1. After completion of a Contract, both parties may leave ratings and reviews.
10.2. Reviews must be honest, based on direct experience, and must not contain harassment, discriminatory language, or confidential information.
10.3. Gigfy reserves the right to remove reviews that violate these Terms or applicable law.
11. Prohibited Activities
Users must not:
- Circumvent the Platform to avoid Fees (e.g., soliciting or agreeing to off-platform payment for a Contract initiated on Gigfy);
- Post false, misleading, infringing, or illegal Content;
- Engage in harassment, discrimination, or abusive conduct toward other users;
- Use the Platform to facilitate money laundering, fraud, or payment for illegal goods or services;
- Attempt to reverse-engineer, scrape, or interfere with the Platform’s operation or security;
- Impersonate another person or entity;
- Upload malware or engage in phishing or other malicious technical conduct;
- Violate any applicable local, national, or international law.
Violation of this section may result in suspension, termination, forfeiture of pending Escrow claims (subject to applicable law), and/or referral to law enforcement.
12. Intellectual Property
12.1. Unless otherwise agreed in a specific Contract, ownership of work product delivered by a Freelancer transfers to the Employer only upon full payment for that work, as specified in the Contract terms.
12.2. Users retain ownership of their pre-existing intellectual property (e.g., portfolio samples, templates, tools) used in performing Contracts, except where expressly assigned.
12.3. The Gigfy name, logo, website design, and underlying software are the property of Gigfy Online and may not be used without prior written permission.
12.4. By posting Content to public areas of the Platform (e.g., portfolios, profiles, reviews), you grant Gigfy a non-exclusive, worldwide, royalty-free license to display, reproduce, and distribute that Content for the purpose of operating and promoting the Platform.
13. Confidentiality
Users may enter into Contracts involving confidential information. Gigfy is not a party to such confidentiality obligations unless separately agreed, and is not liable for breaches of confidentiality between Freelancers and Employers.
14. Termination and Suspension
14.1. You may close your account at any time, subject to settlement of any pending Contracts, disputes, or fee obligations.
14.2. Gigfy may suspend or terminate accounts, with or without notice, for violations of these Terms, suspected fraud, legal or regulatory reasons, or extended inactivity.
14.3. Termination does not relieve either party of obligations accrued prior to termination, including payment of outstanding Fees or completion of Escrow release/dispute processes.
15. Disclaimers and Limitation of Liability
15.1. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
15.2. Gigfy does not guarantee uninterrupted or error-free operation of the Platform and is not responsible for the acts, omissions, work quality, or conduct of any Freelancer or Employer.
15.3. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIGFY’S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO GIGFY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
15.4. Gigfy is not liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunity.
16. Indemnification
You agree to indemnify and hold harmless Gigfy Online, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of any rights of a third party.
17. Changes to These Terms
Gigfy may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
18. Governing Law and Dispute Resolution
18.1. These Terms are governed by the laws of United States of America, without regard to conflict of law principles.
18.2. Any dispute arising from these Terms or use of the Platform that cannot be resolved informally shall be subject to arbitration / the exclusive jurisdiction of the courts of the United States of America, as applicable.
19. Miscellaneous
- Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
- Entire Agreement: These Terms, together with our Privacy Policy and any published Fee schedule, constitute the entire agreement between you and Gigfy.
- No Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
- Assignment: You may not assign your rights under these Terms without Gigfy’s written consent. Gigfy may assign these Terms in connection with a merger, acquisition, or sale of assets.
20. Contact Us
If you have questions about these Terms, please contact us at:
Email: admin@gigfy.online Website: https://gigfy.online